Privacy Policy

This Privacy Policy explains how PikSheet.com LLC ("PikSheet," "we," "us") collects, uses, shares, and protects information when you use our websites and mobile apps. PikSheet is a pool management and scoring service for sports pools. Your use of the service is also governed by our Terms of Service.

1. Information we collect

• Account information: email address, username, display name, avatar, authentication provider identifiers, and account settings.
• Pool and gameplay information: pools you create or join, invite and membership records, entries, picks, tiebreakers, standings, box squares, commissioner actions, and scoring history.
• Payment and billing records: platform billing status, Checkout session references, payment status, and commissioner-managed payment ledger entries. Card numbers and other payment credentials are entered with Stripe and are not stored by PikSheet.
• Device and notification information: push notification tokens, platform, notification preferences, and notification delivery state when you enable mobile push notifications.
• Diagnostics and technical information: logs, error reports, performance data, IP address, device/browser details, and similar information needed to secure, debug, and operate the service.
• Product usage and session data: pages viewed, features used, and session recordings of how you interact with the app, used to fix bugs and improve the product. Session recordings mask all form input by default (always masked for passwords) and do not capture console logs or the contents of network requests.
• Support communications: messages you send to us and the contact information needed to respond.

2. How we use information

• Operate the service, authenticate users, and keep accounts secure.
• Create pools, record picks, score games, show standings, and run commissioner tools.
• Send service messages, account emails, and push notifications you choose to receive.
• Process platform billing, detect payment status, and support billing issues.
• Monitor reliability, investigate errors, prevent abuse, and improve the product.
• Comply with legal, security, tax, accounting, and App Store obligations.

3. Visibility inside pools

Pool activity is shared with the people who need it for the pool to work. Members of a pool can see pool names, entries, picks when they become visible under that pool's rules, standings, and box activity. Commissioners and co-commissioners can see member and entry details needed to administer the pool. Platform admins can access operational and billing information when needed to provide support or protect the service.

4. Service providers

We use service providers to run PikSheet, including Supabase for database, authentication, realtime, and edge functions; Vercel for web hosting; PostHog for product analytics, session replay, and error monitoring; Stripe for platform billing; Apple and Google for sign-in or platform services where you choose to use them; APNs for iOS push delivery; and api-sports.io for sports data. These providers process information for us under their own terms and privacy commitments. We do not sell personal information.

Advertising measurement:when we advertise PikSheet on platforms such as Meta, Google, Reddit, or X, we share limited conversion information with those platforms so we can measure whether our ads work — a hashed (unreadable) version of your email address, an ad-click identifier if you arrived from one of our ads, technical identifiers such as your IP address and browser type (user agent), and the fact that a conversion such as creating an account occurred. The platforms use this to match the conversion to the ad you clicked and to improve delivery of our ads. We do not otherwise use your information to track you across apps or websites owned by other companies, and you can opt out of this sharing at any time (see "State privacy rights" below).

We may also disclose information when we believe in good faith that it is required by law, subpoena, or other legal process, or is reasonably necessary to investigate fraud or abuse, enforce our Terms of Service, or protect the rights, safety, or property of PikSheet, our users, or the public. If PikSheet is involved in a merger, acquisition, or sale of assets, account and pool information may transfer as part of that transaction, and this policy will continue to apply until it is replaced with notice to you.

5. Cookies and local storage

PikSheet uses cookies, local storage, and similar browser or device storage for authentication sessions, app preferences, push token caching, security, reliability, and product analytics (PostHog sets a cookie to recognize your browser session across page views). We do not load advertising pixels or advertising cookies. If you arrive from one of our ads, the link may include an ad-click identifier that we store with our analytics and may share back with the advertising platform to measure ad performance, as described in "Service providers" above.

6. Push notifications

Push notifications are optional. If you allow notifications, we store a device token so we can send reminders and pool activity notifications. You can change notification preferences in the app and can disable notifications in iOS settings at any time.

7. Data retention

We keep account, pool, pick, scoring, payment, and billing records as long as needed to provide the service, preserve pool history, resolve disputes, meet legal or accounting obligations, and protect the service. Diagnostic logs and error reports are kept for a shorter period unless they are needed to investigate a security, reliability, or support issue.

8. Your choices

• You can update your display name and notification preferences in the app.
• You can delete your account from the Profile screen in the app.
• You can request access to or correction of your information.
• When you delete your account, your sign-in, email, display name, and notification devices are removed or anonymized. Some pool history may remain visible to commissioners or other pool members when needed to preserve completed pool records, standings, payments, audits, or dispute history.

9. State privacy rights

Depending on where you live, you may have the right to know what personal information we hold about you, to get a copy of it, to correct it, to delete it, and to not be discriminated against for exercising any of these rights. Residents of California and of other states with comprehensive privacy laws have these rights under those laws.

We do not sell personal information. The advertising-measurement sharing described above may be treated as "sharing" for targeted advertising under some state laws; you can opt out of it at any time by emailing support@piksheet.com. You can delete your account yourself from the Profile screen in the app, or make any other request by emailing support@piksheet.com. We will verify your request against the email address on your account before acting on it, and you may use an authorized agent where the law allows.

10. Security

We use technical and organizational safeguards designed to protect your information, including authentication controls, database row-level security, limited admin access, and encrypted transport. No online service can guarantee absolute security. If we become aware of a security incident that affects your personal information, we will notify you and any required regulator as the law requires.

11. Children

PikSheet is intended for adults and is not directed to children. You must be at least 18 to use the service. We do not knowingly collect personal information from anyone under 18, and we do not knowingly collect personal information from children under 13 as defined by the Children's Online Privacy Protection Act. If we learn that we have collected information from a child under 13, we will delete it. If you believe a child has given us information, email support@piksheet.com.

12. Other websites

The service may link to websites and apps we do not operate, including our service providers and sports information sources. We are not responsible for their privacy practices, and this policy does not apply to them.

13. International users

PikSheet and its providers primarily process and store information in the United States. If you use the service from another country, you understand that your information may be processed in the United States.

14. Changes

We may update this policy from time to time. If changes are material, we will provide reasonable notice through the service, by email, or by other appropriate means.

15. Contact

Questions or privacy requests: support@piksheet.com.