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Frequently asked questions

Practical answers for commissioners and members. If your question isn't here, get in touch.

Why PikSheet, and why now?

For years, sports pool commissioners have relied on spreadsheets, emails, text messages, and a patchwork of websites to manage their pools. Those methods work, but they create unnecessary administrative work and take the fun out of the competition.

PikSheet was built by pool commissioners who wanted a better solution. We created a platform that brings everything together in one place:

  • Simple, user-friendly interface
  • Automated scoring and standings
  • Works on web and mobile browsers — native apps coming soon
  • Live updates and Field View insights
  • Integrated payment tracking
  • Powerful commissioner tools that eliminate spreadsheets and manual bookkeeping

Unlike many other pool-hosting sites, PikSheet is focused on the pool experience — not gambling promotion. You'll find no pop-ups, no intrusive ads, and no constant marketing for sportsbooks or gambling apps.

Why now? Because today's players expect a better experience, and commissioners deserve better tools. PikSheet helps commissioners spend less time managing pools and more time enjoying them, while giving players a cleaner, more engaging experience.

Simply put: Less work. More engagement. Better pools.

Getting started

Which pool format should I choose?+

Depends on what type of pool you and your players want to play. You can compare every format side by side here.

What's the difference between Pick'em and Confidence?+

Pick'em is a straight win/loss on every game. Confidence is the same picks plus a 1..N value you assign to each game — bigger numbers on the games you're most sure of. See the full breakdown for Pick'em and Confidence.

What's the best format for casual players?+

A regular Pick'em pool — with or without spreads — is the easiest to explain and the easiest to play. Tap your picks, submit, done.

What's the best format for large groups?+

Pick'em, Confidence, and Survivor all scale comfortably to large groups. Pick'em is the most accessible; Confidence rewards weekly involvement; Survivor keeps the field thinning each week so it stays interesting.

Can beginners use PikSheet?+

Yes. The app is designed to be friendly for first-time players — clear signup, clear pick sheets, and the commissioner handles the rest. If a player can use a phone, they can use PikSheet.

How long does it take to create a pool?+

About five minutes for your first pool. Pick a format, name the pool, set the rules and share the invite code. Members sign up, name their entries, and you're up and running.

Do I need to download the app?+

No. PikSheet works on the web at piksheet.com today — it runs great in any phone's browser, so most commissioners use the web on desktop and most members pick on their phones. Native iOS and Android apps are coming soon, with the same account and the same data across both.

Picks and scoring

Can I run multiple pool types at once?+

Yes. You can run as many competitive pools and box pools as you want simultaneously. Each pool has its own settings, members, and fee structure.

Can I create private pools?+

Yes. Every pool a commissioner creates is private to their group. Members join by invite code — nobody else can see or join the pool.

Can I manually add picks for someone?+

Yes. The commissioner can submit picks on behalf of any member. Those picks follow the same lock rules as everyone else's, and the whole pool can see that the commissioner made the override.

Can I edit rules after the season begins?+

No. Pool settings lock one week before the first game of the season. After that, the rules are fixed for the season — no surprise changes once games start.

When do picks lock?+

Depends on the lock mode the commissioner sets.
Week lock = all picks lock at the first game of the week.
Day lock= an ET day's picks lock together when its first game at or after 1 PM ET kicks off. The one caveat: pre-1 PM ET games — typically international games (like a London game) — lock individually at their own kickoff, not as part of the day's slate.
Per-game lock = each pick locks when that specific game kicks off.

What happens if someone misses entering picks?+

The auto-pick (if selected by the commissioner) assigns a pick based on pool rules (either the home teams, away teams, the favorites, or the underdogs). Commissioners can toggle this off if they want no-picks to just count as zero.

Can I change my pick after I've submitted it?+

Yes, until the pick locks. After the lock, the pick is frozen. Commissioners can override a member's pick in rare cases, and the change is logged.

Can a member have multiple entries?+

Yes. Commissioners set max entries per member at pool creation. Each entry picks separately and shows separately in standings.

Payments, pricing, and entry fees

Does PikSheet take a percentage of the pot?+

No. We never touch your pot. You only pay PikSheet for the number of entries in your pool, as listed on our pricing page.

Can I run free pools?+

Yes — your pool can be free for your players. You'll still pay the per-entry platform fee listed on the pricing page, but there's no requirement that members put money in.

How are multi-entry pools priced?+

Entries are priced individually, not by person. If one player has 5 Survivor entries, that's 5 billable entries, not 1.

Do I need to collect entry fees?+

Yes. PikSheet doesn't process any pot money or entry fees. Commissioners collect entry fees and handle payouts the way their league always has — Venmo, Zelle, cash, however your pool works.

What if a member doesn't pay?+

That's between you and them. The app will still show their picks and standings. Commissioners can remove entries at any time if someone doesn't come through.

Game rules

What happens during postponed or canceled games?+

Postponed games score normally when they're eventually played — your pick stays in place and is graded once the game finishes. If a game is canceled outright and never played, it's treated as a no-contest: no winner, no loser, and standings aren't affected.

How are ties handled?+

Depends on how the commissioner sets up the pool. A tie can count as a win for the pick, a loss, or simply a tie — each pool decides up front.

What timezone are lock times shown in?+

All lock times are shown in Eastern Time (ET) across the app.

Where do the scores come from?+

We use api-sports.io for live scores, schedules, and spreads. Data updates as games progress, and scoring runs server-side so every member sees the same result.

How are the spreads sourced and updated?+

Spreads come from major sportsbooks and are set at the beginning of each week. Commissioners can also set their own lines if they prefer. Either way, once the week's lines are set they don't change — the spread you see is the spread that scores.

Mobile app and notifications

Is there an iPhone app?+

Coming soon. In the meantime, the web app works great on iPhone — open piksheet.com in Safari and add it to your home screen. You can preview what's coming on the download page.

Is there an Android app?+

Coming soon. In the meantime, the web app works great on Android — open piksheet.com in your phone's browser and add it to your home screen.

Can I make picks from mobile?+

Yes. Picks, standings, the field view, and all commissioner tools work on mobile today from any phone's browser. The native iOS and Android apps are coming soon.

Can notifications be customized?+

Yes. In settings you can choose which categories you want — pick reminders, pool results, and pool activity — and turn off the ones you don't want.

Will I get reminders before picks lock?+

Push pick reminders are coming with the native iOS and Android apps, on by default so you don't miss a week. Until then, keep an eye on the web app.

Can I disable alerts?+

Yes. Any notification type can be disabled individually, and you can turn off all push notifications entirely from settings.

Social and engagement

When can players see each other's picks?+

At kickoff. Each player's pick for a game becomes visible to the rest of the pool when that game kicks off — never before.

Can commissioners hide picks until kickoff?+

Picks are automatically hidden until kickoff for everyone in the pool — there's no toggle needed. Once a game locks, all picks for that game become visible to the whole pool.

Can pools have leaderboards by week and season?+

Yes. Standings can be sorted by the current week or by season total, so you can see both the weekly winner and the overall race at once.

Can I run office pools with hundreds of users?+

Yes — PikSheet scales to large groups. Contact us for special pricing on office pools and high-volume groups.

Trust and reliability

Can two commissioners manage a pool?+

Yes. Pools support multiple commissioners, so you can share the load — co-commissioners get the same setup, override, and scoring controls.

What happens if the commissioner disappears?+

If a pool has multiple commissioners, any co-commissioner can keep running it. If there's only one commissioner and you've lost contact, contact us and we can help transfer ownership to another member of the pool.

Is this gambling?+

PikSheet is a scoring and management tool. Whether your pool involves money is between you, your league, and your local laws. We don't process entry fees or payouts.

What data do you collect?+

Account info (email, username), pool and pick data, device info for mobile apps. We don't sell data and we don't run ads. See the privacy policy for the full list.

Can I delete my account?+

Yes. Email support@piksheet.com and we'll remove your account and associated data. Note that pool history your commissioner can see will persist if you were a member of their pool.